Director of Children Clinical Services

Supervised by: CEO

Job Classification: Full-time/Salaried

About CANDLE:

Community Awareness Network for A Drug-free Life and Environment, Inc. (CANDLE) was founded as a non-profit organization in 1982. Its mission is to prevent substance abuse and violence among youth. CANDLE’s goal is to improve the health and climate of our schools and our communities by providing prevention education and resistance strategies to youth and their adult allies, and support programs for young people at risk. CANDLE’s Youth Pride Initiative serves LGBTQ youth in Rockland and neighboring counties in the lower Hudson Valley.

Full description:

Under the supervision of the CEO, the Director of Children Clinical Services is responsible for overseeing all the operational and program activities of CANDLE’s Article 31 clinic. The Director of Children Clinical Services will be providing supervision and support to the staff and interns in the mental health department. This position will be responsible for the training, education and research within the department, along with grant writing and grant management.

Must be trained in trauma-informed care, have experience in community mental health and have strong clinical skills. The Director of Children Clinical Services must demonstrate an ability to work in a behavioral health environment where staff conveys dignity, respect, hopefulness, and the opportunity for choice and empowerment among clients and the community we serve.

Duties include, but are not limited to, the following:

·      Provided clinical supervision and support to clinicians, interns and clinic staff

·      Responsible for the mental health and crisis operations and functioning of the Clinic in compliance with OMH

·      Responsible for ongoing training and education to the clinic staff, community partners and outside referral centers

·      Responsible directly or by designation for seeing that appropriate records, including medical and others, are kept in accordance with outlined procedures.

·      Responsible directly for policy and procedure. This includes execution of policy and procedure

·      Responsible for research projects and timelines

·      Responsible for conducting performance evaluations for supervised staff.

·      Assist the program in developing policies and procedures relating to the assessment, treatment, levels of care determination for clients, and assist and advise clinical staff in total client care management.

·      Attends and participates in staff meetings.

·      Participates in budget development and management.

·      Tends to ongoing projects within the department. 

·      Create and maintain consultation process for the evaluating for new programs, grants and services

·      Participating in community meetings

·      Responsible for community outreach and engagement. Establishes and maintains heathy community relationships.

·      Creates, maintains, and updates on call schedule for the department

·      Prepare, participate in audits, meetings, etc.

·      Complete clinical documentation within clinic regulations.

·      Maintain confidentiality of records as related to the clinic and OMH regulations, professional ethics, and agencies' policies and procedures.

·      Provide crisis intervention, safety planning, information/referrals to clients and support systems

·      Maintain good standing with the appropriate licensing board(s) and insurance entities.

·      Stay current with updated research and best practices.

·      Keep and store accurate documentation in accordance with the rules and regulations of the clinic.

·      Ability to have a flexible work schedule while demonstrating effective time management to meet the needs of prospective clients.

·      Conduct facility tours as needed to prospective clients and/or support systems.

·      When needed, travel to other facilities to attend training or provide assistance.

·      Other duties as assigned by the supervisor.

Qualifications:

●      A Master’s Degree in mental health field is required.

●      LPC, LMHC, LMSW/LCSW, or LMFT preferred.

●      Minimum of five years of experience in community mental health

●      Experience with children ages 3-17 years.

●      Working knowledge of mental health and substance abuse services and needs.

●      A clear understanding of normal and atypical childhood development, effects of trauma, and a person-centered approach

●      Knowledge of family systems and their impact on mental health within the family.

●      Skill in applying varied interventions to individuals/families in crisis.

●      Experience providing supervision and support to clinicians

●      Trained in trauma informed care and grief care

Required Skills 

●      Strong organizational and time management skills; ability to maintain statistics and records for multiple programs in an organized manner.

●      Skill in working independently and implementing time management strategies.

●      Ability to demonstrate positive team interactions with other therapists.

●      Strong verbal and written communication skills: ability to communicate and work collaboratively with staff, youth, schools, and agencies in the community; experience in public speaking, and networking with school personnel, parents, and community.

●      Commitment to diversity, equity, and inclusion.

●      Must have strong computer skills.

●      Ability to participate respectively as a team member during department and clinic meetings.

●      Excellent verbal and written communication skills.

●      Ability to work under pressure and meet deadlines while maintaining a safe work environment.

●      Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.

●      Capacity for flexibility in dealing with ongoing changes.

Benefits Include:  Health Insurance; generous vacation and holiday package; retirement plan.  Salary is    competitive in the local non-profit community and commensurate with experience.


Front Desk/Reception - Clinic

Supervised by:       Director of Operations

Job Classification: Full-time/Salaried

About CANDLE:

Community Awareness Network for A Drug-Free Life and Environment, Inc. (CANDLE) was founded as a non-profit organization in 1982. Its mission is to prevent substance abuse and violence among youth. CANDLE’s goal is to improve the health and climate of our schools and our communities by minimizing risk factors and improving protective factors that make youth vulnerable to substance use.

Duties/Responsibilities include but not limited to:

1.    Act as first point of contact for all clients entering the clinic suite.

2.    Notify clinicians when clients have arrived.

3.    Handle all incoming calls to the clinic and direct to the appropriate person as determined by the nature of the call.

4.    Oversee the waiting room and provide access to secured areas as appropriate.

5.    Process payments and provide receipts.

6.    Collect insurance copays and other fees, enter in EHR system and submit to Operations office for deposit.

7.    Collect and maintain client insurance information.

8.    Assist with daily mailings and process and distribute mail.

9.    Monitor office supplies and restocking as needed.

10. Complete daily environment assessment of waiting room and clinic space (turn off sound machines, air purifiers, lights, make sure windows are closed, spaces are kept clear, etc.)

11. Monitor children coming in and out of the playroom & restroom.

12. Other tasks as assigned.

 

 Qualifications:

·       Ability to contribute to a positive and friendly environment for clients.

·       Experience with front desk work (customer service, phone)

·       Strong interpersonal skills

·       Basic computer skills (MS Word, MS Excel, and Windows)

 Required Skills

·       Strong organizational and time management skills.

·       Strong verbal and written communication skills: ability to communicate and work collaboratively with staff, youth, schools and agencies in the community; experience in public speaking, and networking with school personnel, parents, and community.

·       Commitment to diversity, equity and inclusion.

·       Multi-cultural candidates or candidates bilingual in Spanish and/or Haitian Creole are encouraged to apply.

Benefits Include:  Health Insurance; generous vacation and holiday package; retirement plan.  Salary is                                  competitive in the local non-profit community and commensurate with experience.

Interested candidates should submit a resume and cover letter, stating salary expectations, to Laurel Salmon, Chief Executive Officer, at lsalmon@candlerockland.org. ONLY E-mail submissions will be accepted.

 CANDLE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or genetics. In addition to federal law requirements, CANDLE complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.